9. IT Recovery
9.1.Respond to a Problem
9.1.1. Event Occurrence
9.1.2. Make an Initial Assessment of
the Problem
9.1.3. Remove Backup Media from
Computer Room
9.2.Recovery Procedures
9.2.1. Identify and Retrieve Off-site
Backup Media
9.2.2. Travel to the Technology
Recovery Center
9.2.3. Restore Servers, Applications
and Data
9.2.4. Install Applications
9.2.5. Restore the data from Backup
Media
9.2.6. Restore Database
9.2.7. Recover Network Access
9.2.8. Work with Users to Prepare for
Use of the
Recovered Applications
9.2.9. Process Normal Operations at Technology
Recovery Center
9.3. IT Resumption
9.3.1. Assess Physical Damage to
Computer
Equipment
9.3.2. Order Hardware
9.3.3. Order Communications Lines
9.3.4. Move to Home Site
10. Information Lists
10.1.Emergency Services
10.2.Emergency Exits
10.3.Assembly Points
10.3.1. Primary Assembly Point
10.3.2. Secondary Assembly Point
10.4. Safe Rooms
10.5.Command Centers
10.5.1. Virtual Command Center
10.5.2. Primary Command Center
10.5.3. Alternate Command Center
10.6. Technology Recovery Center
10.7. Work Area Recovery Center
10.8.Off-site Storage
10.9.Disaster Recovery Box
10.10.Teams and People
10.10.1. Teams
10.10.2. Staff List (by Department)
10.10.3. Other Work Locations and
Contacts
10.11.External Contacts
10.11.1. Vendors
10.11.2. Key Customers
10.11.3. Other Key Contacts
10.12.Technology
10.12.1. Information Systems Hardware
10.12.2. Network Equipment
10.12.3. Systems Software
10.12.4. Communications Circuits
10.13.Backup Process Overview